Privacy Policy

Nbajii Privacy Policy — Your data is our responsibility

Nbajii believes every member's privacy is the highest priority. When you use our platform, you have the right to clearly understand how your personal information is collected, stored, and protected.

Last Updated: January 2026 SSL Encrypted Language: English
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We use your information How We Protect Your Data

The core pillars of nbajii's Privacy Policy — keeping you safe

Encrypted Data Storage

All your personal data is protected with 256-bit SSL encryption. No unauthorized party can access your information.

Your Data Is Never Sold

Nbajii never sells or rents your personal information to third parties. Your data is used solely to operate nbajii services.

Your Data, Your Control

You have the right to access, correct, or request deletion of your personal data at any time.

Transparent Cookie Policy

Nbajii is fully transparent about what cookies it uses and why. You can disable non-essential cookies at any time.

GDPR & International Standards

Our Privacy Policy is built in compliance with international GDPR standards. We follow global best practices to protect your data.

Marketing Controls

If you no longer wish to receive promotional messages, you can opt out of marketing communications at any time by contacting support.

By using the nbajii platform, you Privacy Policy you will be considered to have accepted. Please read the full policy carefully.

1. Introduction & Scope

Nbajii is an internationally licensed online gaming platform offering slots, Live Casino, fish games, and Sports Betting to users in Bangladesh. This Privacy Policy ("Policy") applies to the nbajii website, mobile app, and all related services.

This policy is designed to clearly explain what information nbajii collects, why it collects it, how it is used, and how it is kept secure. We believe transparency and trust are the foundation of any lasting relationship.

This Privacy Policy has been prepared in compliance with the international GDPR (General Data Protection Regulation) and other applicable data protection laws. Your privacy is not a formality to us — it is a core responsibility.

Nbajii never sells, rents, or transfers your personal information to third parties without your consent.

2. What Information We Collect

Nbajii collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Type of Information Example Collection Methods
Identity Information Name, date of birth, gender Registration Form
Contact Information Email, Phone Number Register / KYC
Payment Information Mobile Banking Number Deposit / Withdraw
Identity Verification NID, Passport KYC Process
Device Information IP, Browser, OS Automatic
Gaming Activity Bet history, login logs System Logs

We only collect information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy.

3. How We Use Your Information

Nbajii uses your information for the following purposes:

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • KYC Verification: To verify identity and maintain financial security.
  • Customer Support: To resolve your issues quickly and provide support.
  • Security Monitoring: To prevent fraud, deception, and money laundering.
  • Service Improvement: To improve platform functionality and enhance the user experience.
  • Promotional Communications: To inform you about offers and bonuses with your consent.
  • Legal Obligations: To meet regulatory requirements.

Your data is never shared with advertising networks. We do not use your data for targeted advertising.

4. Data Sharing & Disclosure Policy

It is a core principle of nbajii never to share your personal information with third parties. However, sharing may occur in the following limited circumstances:

  • Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction.
  • Technology Partners: Server hosting providers, cybersecurity partners, and game providers are all bound by strict confidentiality agreements.
  • Legal Authorities: Information may be disclosed in response to a court order or a valid request from a regulatory authority.
  • Company Restructuring: In the event of an nbajii merger or acquisition, data may be transferred, but the new party will be bound by this Policy.

Nbajii never sells or transfers your information to advertisers, data brokers, or unknown third parties.

5. Data Security Practices

Nbajii applies multiple layers of security to protect your information — not just a password. We ensure both technical and organizational safeguards:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: An advanced Web Application Firewall (WAF) is in place to protect against cyber attacks.
  • Two-Factor Authentication: 2FA protection is available for account login.
  • Regular Security Audits: Regular penetration testing is conducted by third parties.
  • Data Minimization: Only the minimum necessary data is collected and stored.
  • Access Control: Staff are granted access only to the information necessary for their role.
  • Data Backup: Regular encrypted backups are maintained.

In the event of a security breach, nbajii commits to notifying affected members within 72 hours.

6. Cookie Policy

Nbajii uses cookies on its platform to enhance your browsing experience and keep the platform running smoothly. We use three types of cookies:

  • Essential Cookies: Required for login sessions, security tokens, and core platform functionality — these cannot be disabled.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: For monitoring and improving platform usage — you can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7. Your Rights

Every nbajii member holds the following rights regarding their personal data:

Right to Access Your Information

You have the right to request what personal information nbajii holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restrict Processing

You can request that data processing be restricted under certain circumstances.

Right to Data Portability

You may request your data in a portable format.

Right to Object

You can object to marketing communications or specific uses of your data.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8. Data Retention Period

Nbajii does not retain your data longer than necessary. The general guidelines are:

  • While Account is Active: All records are retained.
  • After Account Closure: Transaction records are retained for up to 5 years as required by legal obligations.
  • KYC Documents: Retained for 5 years after account closure.
  • Gaming Logs: Automatically deleted after 3 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Conversations: Deleted 2 years after the issue is resolved.

Once legal obligations have been fulfilled, all data is securely and permanently deleted.

9. Children's Privacy

The nbajii platform is strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors.

Age is verified at registration and identity is confirmed through the KYC process. If there is any suspicion that a minor has opened an account, it is immediately suspended and all collected data is deleted.

If you become aware that a minor is using an nbajii account, please notify our support team immediately.

10. Changes to the Privacy Policy

Nbajii reserves the right to update this Privacy Policy as needed. Any changes will be announced on the platform and sent to your registered email.

For significant changes, at least 14 days' notice will be given before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

You can identify the most recent version by checking the "Last Updated" date at the top of this page.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Live Chat: 24/7 live support is available.
  • Email: [email protected]
  • Response Time: Typically within 24–48 hours.

Our Data Protection Officer (DPO) personally reviews all privacy-related complaints and responds in writing within 30 days.

If you believe your privacy rights have been violated, please contact us first. If the matter is not resolved, you may file a complaint with the relevant regulatory authority.

Frequently Asked Questions — Privacy Policy

Answers to the Most Frequently Asked Privacy Questions

No, nbajii never sells, rents, or transfers your personal information to third parties in any form. Your data is used solely for operating and improving our services.

Yes, you can request deletion of your data through our support team. However, certain information (such as transaction records) must be retained for a specified period due to legal obligations.

nbajii does not store complete payment details directly. All payment processing is handled through secure third-party gateways. Only partial transaction reference numbers are retained in our system.

Disabling essential cookies may affect login and security features. However, turning off analytics and marketing cookies will not impact the platform's core functionality.

Some data may be stored in international data centers as required by server infrastructure needs. However, all data centers comply with GDPR-compatible security standards and operate under strict confidentiality agreements.

Contact us via live chat or email and your marketing communications will be stopped within 24 hours. However, important account notifications — such as security alerts and transaction confirmations — will always be sent.
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